SHIPPING

All our cases are shipped using first class mail with a tracking number.
This method is included in our free shipping policy.
You can track them using the link below:
https://www.elta.gr/en-us/personal/tracktrace.aspx
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Normal delivery times for all items are as follows
Europe: 4-5 working days 
USA: 7-10 working days
Rest of the world: 14-21 days
Please note that these are estimates only and are NOT guaranteed.
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All our products are made to order and require 2-3 working days to be engraved, a custom piece will require more time depending on its complexity.
If there will be any delay in delivering an item further than these dates we will contact you immediately.

For remote locations please allow at least an extra day.
If in doubt please contact us.
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All items are thoroughly checked before despatch and securely wrapped.
We will also email you once your giftware has been posted and notify you of any tracking codes/signature requirements if relevant.
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If you would like a faster delivery method via courier, this option is of course possible. Email us at e-shop@mouchmouch.com for such requests.